Call QA Sync Dashboard

Automated call parsing, uploading, and bulk report compilation

Current Phase

Idle

Active Agent

None

Progress

0%

Execution Tracking

Parse Excel & Map Call IDs

Bulk SFTP → Nextcloud Stream

In-Cloud WebDAV Sort

Auto-Evaluate on QA Portal

Archive Evaluation Reports

Agent Results

No automation active. Upload a call sheet to view live evaluations.

Real-time Process Logs

System ready. Waiting for input call log file.

Select Call Log Sheet

Upload the Excel (.xlsx, .xls) or CSV file representing your daily CRM call logs. The background runner will parse, extract, and upload recordings automatically.

Drag & Drop Excel/CSV Here or Choose File

CTI Details Log (CSV) Optional Select CTI File

No file chosen

Feedback Calls (Excel/CSV) Optional Select Feedback File

No file chosen

Target Month (MMYYYY) Optional

Target Date (DDMMYYYY) Optional

Provide either month (MMYYYY) or date (DDMMYYYY). If both are left blank, the target month is auto-detected from the log sheet.

Test Mode (Download & store only 5 calls max)

Bypass SFTP (Direct Nextcloud Gathering & QA Upload)

Ensure exactly 75 calls (Supplementary 75-Call Pipeline)

Compile Reports Only (Excel & Agent PDFs from existing evaluations)

Platform Configuration

Review and manage backend credentials for SSH, SFTP, Nextcloud WebDAV, and Nayatel Portal APIs.

SFTP Recording Server

Host IP

Port

Username

Password

Remote Recording Directory

Nextcloud (Nextstorage)

WebDAV Base Endpoint

Username

Password

QA Portal (qa.nayatel.com)

Portal Address

Username

Password

Run Playwright in Headless Mode (Recommended)

Idle

None

0%

Execution Tracking

Agent Results

Quota Compliance & Duration Audit

Real-time Process Logs

Select Call Log Sheet

Platform Configuration

SFTP Recording Server

Nextcloud (Nextstorage)

QA Portal (qa.nayatel.com)